Delete your Mojimo account and data
Delete your account in the app
- Open Mojimo and sign in.
- Go to the Profile tab and tap Delete account.
- Confirm twice. Your account is deleted right away and you are signed out.
Ask us by email
If you no longer have the app, you can ask us instead:
- Email nghiaht275.work@gmail.com with the subject "Delete my Mojimo account".
- Send it from the Google account email you use to sign in to Mojimo, so we can confirm the account is yours.
- We delete your account within 30 days and email you when it is done.
Deleting your account does not cancel a Pro subscription. Cancel it first in Google Play or the App Store.
What is deleted
- Your account (email, name, Google account identifier, profile picture).
- Your cloud save: saved words, lists, notes and device name.
- Your AI analysis usage records.
- Any AI results you reported.
- Pro unlocked with a gift code.
- Your customer record at our subscription management service.
- Analytics and crash data linked to your account ID.
What may be kept
- Purchase records held by the app stores, kept as required for tax and accounting law.
- Anonymous, aggregated statistics that no longer identify you.
Data on your device
Your library and scan history on your phone are not on our servers unless you used cloud save. Delete scan history in Settings, or uninstall the app to remove all local data.